The Bridge L2 Technical Support group is responsible for providing technical assistance to both the L1 Support group as well as Users. A great L2 is able to lead L1’s to the answer without outright giving them the answer. This means asking probing questions and finding out what the core issue is. L2’s should have an excellent understanding between behaviors that are considered "bugs" and "features." This is where the baseline Bridge knowledge becomes extremely important.
In addition to vacation benefits, you will be eligible upon your date of hire to participate in our health benefits program which includes medical, dental, and vision insurance, HSA and FSA plans as well as short-term and long-term disability and company paid life insurance. Additionally, you will be eligible to participate in our 401(k) plan.
Bridge is a tool that helps people find their place at work, form meaningful relationships with peers and managers, and forge a path towards growth. We’re helping our customers create work cultures people love. By focusing on our values — ownership, collaboration, empathy, pragmatism, and learning — we are changing the way that employees grow and organizations transform culture.
Bridge is part of Learning Technologies Group plc (LTG).
For more information, visit https://www.getbridge.com
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
EOE, including disability/vets